Site:
The trailer must be sited on a flat and level hard standing base provided by the customer. If the trailer is to be sited in a building or a marquee, then adequate ventilation must be available to maintain an ambient temperature of no more than 35˚ centigrade.
The trailer must also be positioned slightly nose-down to allow defrost water to drain down the external drainpipe, and, where fitted, the telescopic propstands must be lowered to carry the weight of the contents.
Power Supply:
The power supply requirement is a standard 13amp 3 pin socket or a 16 amp c-form socket. The mains power socket must be no more than 75m from the unit (with a 16 amp cable). Chiller will supply all necessary electrical cables. Under no circumstances can other cabling be used. If using a generator it must have a minimum output of 3Kva and not be allowed to run out of fuel. Please always ensure the correct fuedl is used – no liability will be taken for incorrect fuel usage.
Entering and Leaving the Trailer:
Step: please mind the step when entering and leaving the trailer. If it gets wet, please wipe it down to help prevent slipping.
Door: the door must only be opened to allow access – leaving it open for a long period will cause large fluctuations in temperature , and this will in turn cause the unit to ice up and fail. Every door is fitted with an internal door latch to prevent anyone being trapped inside – please ensure that all users are shown where this is.
N.B. The exception to this is the 5m trailer which has no internal latch.
Curtain: if your trailer has a strip curtain fitted, do not remove. Not only does it help with the temperature in the trailer when the door is opened, it also prevents insects from entering.
Temperature:
Once your unit has been delivered, commissioned and the set temperature agreed, then you will need to monitor it on a regular basis (every three hours is ideal) to ensure that the temperature is maintained.
The unit is designed as a holding room and therefore contents entering the trailer must be at an appropriate temperature: for a chiller between +5˚C and +10˚C; for a freezer below 0˚C.
Storage:
Contents to be stored must not only be at an appropriate temperature, but please also ensure that containers are food safe and free from contamination.
It is also important not to stack contents in too tightly as this prevents aire flow – adequate ventilation helps nto maintain the temperature. If you have shelving in your trailer, please note that each shelf holds up to 35kg evenly spaced weight per shelf and 175kg in total. Keep centre aisle clear.
Moving the Trailer:
Please do not attempt to move or tow the trailer. We do not insure hirers to tow the trailers and all trailers are also fitted with anti-theft devices at the time of delivery. If you do need to move one urgently then please call us and we will give you full instructions and insurance permission.
Breakdown:
Any refrigeration malfunction / damage / breakdown / misuse must be notified to Chiller immediately.
We will always endeavour to arrange technical back-up or provide a replacement trailer in the unlikely event of a breakdown.
Cleaning:
All units and shelving are cleaned prior to delivery. Please ensure it is returned to us in a resonable condition – shelving should be wiped down and the floor swept. If the unit is returned in a dirty condition then a £50 cleaning charge may be made.
Loss of items:
Any loss or damage of these items will be charged for: keys £10, wheel-clamps £100, hichlocks £100, power leads £25, shelving units £150 per unit, strip curtains £125, 16 amp to 13 amp flylead £10, fuel cans £30, fuel funnels £10 and rear light lenses £30. All prices are subject to VAT.